2001- Informe de la Unión Europea acerca del uso de las TIC en Europa (en inglés)

Informe de la Unión Europea acerca del uso de las TIC en Europa
Just numbersNumbers on Internet use, electronic commerce, IT and
related figures for the European Community.

January 2001
By Christopher Hobley
Published by the European Commission’s
Electronic Commerce Team
(Information Society Directorate General)

Datos principales
PC penetration – there were 34 PCs per 100 inhabitants in the EU by the end of 1999
PC penetration – 47.4% of the population owned at least one PC in 2000 (Datamonitor/05-00)
Technologies possessed at home – 55% of Europeans have a mobile phone at home; 35% a
desktop PC; 34% a cable television; 25% a CD-ROM drive; 23% a games console; 21% a
satellite dish; 18% an Internet connection; 9% a fax (stand alone); 8% digital TV; 5% have
an ISDN line; 5% a laptop computer; 4% a DVD player; 3% a palm computer/personal
organiser (2000 EB 53/3-00)
Technologies used at home – 48% of Europeans actually use a mobile phone at home; 29% a desktop PC; 32% cable television; 21% a CD-ROM drive; 14% a games console; 19% a
satellite dish; 15% an Internet connection; 8% a fax (stand alone); 8% digital TV; 1% use
an ISDN line; 4% a laptop computer; 3% a DVD player; 2% a palm computer/personal
organiser (2000 EB 53/3-00)
Telephone lines : total figures – the total number of telephone lines in the EU was estimated  at around 352.7 million at the end of 1999. (ESIS*)
Telephone lines : penetration – there were 94 telephone lines per 100 inhabitants in the EU at the end of 1999.  (ESIS*/10-00)
Telephone sets penetration – there were 77 telephone sets per 100 inhabitants in the EU at the end of 1999 (ESIS*/10-00)
Mobile phone penetration – 46.8% of Europeans owned a mobile phone in 2000
Mobile phone penetration – the average level of mobile phone penetration in the EU was 40%  by the end of 1999 (ESIS*/10-00)
General Internet Statistics
Internet users on-line – the total number of Internet users in the EU at the end of 1999 was  estimated at 72.2 million, which works out as 19 users per 100 inhabitants, an increase of  51% since the end of 1998. (ESIS*/10-00)
Internet access – 34.1% of the population have some form of Internet access (Netwatch/10-00)
Internet access – 33% of on-line Europeans have Internet access in the office; 31% have no
access other than at home; 20% have access at a friend’s house; 10% have access at
university; 9% have access at school; 6% have access at cybercafés; 6% have access
elsewhere (2000 EB 53/3-00)
Internet access – 40.1% of the population were connected to the Internet either at home, work or school in October 2000, compared to 34.1% in March 2000. (Internet Monitor/11-00)
Recent personal Internet use – 69% of Europeans have used the Internet in the past 3 months for e-mail; 47% for educational purposes; 47% for product information; 43% for free downloads; 42% for sports and leisure; 38% to prepare holidays; 31% to read newspapers;  28% for playing computer; 25% for e-banking; 23% for job opportunities information; 23% for health information; 21% to listen to music; 19% for local authority information; 18% for museum information; 15% for government information; 14% for book buying; 14% for CD buying; 11% to build their own site; 10% for political party information; 9% telephone calls; 9% for software buying; 8% answer surveys; 7% for stock buying; 5% for TV watching; 5% other; 4% for bidding in auctions; 3% for video conferencing (2000 EB
53/3-00) On-line in the last 14 days – 27.5% of the population were on-line in the last 14 days in  October 2000, compared to 24.0% in March 2000 (c.f. US) (Internet Monitor/11-00)
Internet hosts – as of January 2000, the total number of Internet hosts was estimated to be  8,651,180 (ESIS*/10-00)
Dissatisfaction with Internet speed, and ways to improve it – 37% of European Internet
users are dissatisfied with the speed of their connection. 21% would consider using a faster
modem to speed up Internet connections; 20% would consider using an ISDN line; 9%
would consider using a TV cable modem; and 7% would consider using an ADSL. (2000
EB 53/3-00)
Mobile Internet prediction – 54% of Europeans will be drawn to the mobile Internet by 2005  (Forrester/10-00)